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The Next CRM Chapter for VA

Learn how VA can build on the VA Health Connect experience to modernize CRM systems, use AI to inform decisions and improve Veteran service delivery.

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The Next CRM Chapter for VA
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Legacy System Modernization
Explore lessons from VA SQUARES modernization on legacy system migration, API integration, AI governance and mobile-first eligibility design.
Secure-by-Design Innovation Across VA OIT
Engineering a Faster, Safer Path to Innovation Across VA OIT
Modernizing VA Benefits
Modernizing VA benefits eligibility with RAVEN, AI and mobile-first technology to deliver fast, trustworthy answers for Veterans and caregivers.
Delivering More Mission Value
How Supporting Effort Applies DeliveryIQ to VA Digital Health
Modernizing in Motion
How Supporting Effort’s DeliveryIQ Creates Mission Value Across Veteran Digital Services
Connecting the Army Tactical Edge
Connecting the Army Tactical Edge to the Enterprise for Ammunition Readiness